“My cell phone (Samsung) fell down from the stairs. Doesnt display anything. The phone still boots up and I am able to call my phone number with my Mum’s phone. I don’t want to use my S7 any more, because I will buy a new Galaxy to replace, but I need to copy off at least my contacts, call logs, pictures/videos and WhatsApp chat history from the phone. What’s worse, the phone’s screen has a lock on it. I am not sure if I had USB Debugging enabled or not. Is there any way can help to restore my data from the screen broken Samsung phone, please help?”
Even though when it happens the question arising in our mind is about the huge cost of the phone, next comes the fear about the precious data stored on the phone. You are not alone if you get this thought after breaking your phone. The good news is that you can recover data safely without any loss from your broken Samsung and you can use an application called Android Data Extraction (Damaged Device). From the very name of this tool, you can understand that this application will help you recover any type of data deleted from your Android phone. Also, irrespective of the reason for data loss like accident deletion or broken phone, you can use this application for data recovery in the following manner. If you have a PC with Windows XP/7/8/10, you can first download the recovery application to your computer. Here, you can initially opt for the free version. In addition, this program supports a wide range of Android phones and tablets from various brand.
No matter you are using Windows PC or Mac, the program can run well on both platforms. Please click the above button to download the installation file on the computer. Then follow the guide to install the program. You can see several options on the screen, please select “Data Extraction” this time.
Then please connect your broken Samsung phone to your computer through USB Cable. Also, you are recommended to connect only the broken phone along to your computer and also do not disconnect the devices when the recovery process still happens.
By default, the program already selects all the data types. You can also select the data types you want only. Click on Next to continue.
Please note that this function only helps you extract the existing data on the broken Samsung phone yet.
Now, selelect a device name from the drop-down list and click “Next”. At this time, you should reboot the phone and force it into Download mode (guide). When it is done, the program will download recovery package to the phone.
Now, just follow the instructions on the program to get the Samsung phone into the Download Mode.
1. Power off the Samsung phone.
2. Press and hold Volume “-“, “Home” and “Power” button on the phone.
3. Press “Volume +” button to enter download mode.
When the download is completed, the program will analyze and scan all the files on your phone. After scanning, all the scanned items are listed in different categories.
You can choose all or some of the files to be recovered from the preview and then click “Recover” button. As your phone is broken, just take the backup to some other place on your computer.
It is not terrible that your Samsung phone is damaged/broken, as long as you have a backup file available.
Step 1. Run the software and click “Android Data Backup & Restore” on the main interface.
Step 2: Now please connect your new Samsung/Android phone(or the Samsung phone that has been repaired) to your computer using its USB cable.
Step 3: Skip to the next screen, a dialog box about backup or restore will be displayed, “Device Data Restore” or “One-click Restore” is your right choice, you can choose either one of them, because both can be used to restore the backup file.
Step 4: Select the desired backup from the backup list, and then select the desired photos from the selected backup. Once selected, click “Start” to preview all recoverable file types in the selected backup.
Select the data you want and click “Restore to Device” or “Restore to PC” to save them all back. During the entire data recovery process, please do not disconnect the phone from the computer.
No matter what causes your phone to be damaged or data is lost, after all, as long as you regularly back up your phone data like photos and more, you will not be afraid of any accidents. Next, let’s tell you how to back up your Samsung Galaxy phone/Tab to computer.
Step 1. Run the software and choose “Android Data Backup & Restore” in the main interface.
Step 2. Use a USB cable to connect your Samsung Galaxy Phone/Tab to computer.
Step 3. Once your Samsung Galaxy Phone/Tab is successfully connected, you can choose “Device Data Backup” or “One-click Backup” option to back up your files.
After that, you will be asked to choose the file types that you need to backup, just tick the box before the corresponding type, here please select “Gallery”.
Step 4. When everything is ready, then click “Start” button to begin exporting your photos from the Samsung Galaxy Phone/Tab to computer.