“My Samsung phone is broken, so I’m going to buy a new phone. But before that, I’d like to save contacts in a broken Samsung phone to my computer. When I buy a new phone, I can copy these contact data into my new phone. However, what bothers me is that my Samsung phone has broken. How can I restore these contacts on Samsung phone to my computer?”
Unfortunately, your Samsung phone is broken. That could be the worst case. To make matters worse, when your Samsung phone is broken, you can’t access and extract data from your phone. Now, you don’t have to worry about it, there is a good way to help you recover and extract data from broken Samsung phone, such as contacts, text messages, photos, etc..
Dr.Fone toolkit – Android Data Extraction (Damaged Device) can relieve you of your troubles even if your Samsung phone has been broken. Firstly, it can extract and restore contacts, text messages, photos, video, audio, WhatsApp, call history and documents to your computer in Samsung phone. Secondly, it is compatible with a variety of Samsung phones, such as Samsung Note 3, Note 4, Note 4 Edge, Note 5, Note 5 DUOS, Note 8, Note II, S3, S4, S4 Active, S4 LTE-A, S4 Mini, S5, S5 Duos, Galaxy Tab 2 7, Tab Pro 10.1, Tab Pro 8.4, Tab S 8.4, Tab2 10.1. What’s more, the data in the phone will not be lost or damaged. The process of recovering data takes only a few steps, and the software is very convenient.
First of all, you need to download and install dr.fone toolkit for Android on your computer. After you run it, use the USB line to connect your Samsung phone, and select “Data Extraction (Damaged Device)” from the main interface of your program.
Next, what you see is another interface that you need to choose from the file type to scan. By default, all the file types are checked, and you can click “Next” directly. Of course, if you just need to restore contacts, you can uncheck other file types.
Next, you enter a new window, where there are two fault types for you to choose from; respectively Touch does not work or cannot access the phone, and Black/broken screen. Please select one of them according to your Samsung phone status and click on it. Then it will lead you to the next step.
Next, you also need to select the device name and device model to match your Samsung phone. Then click “Next”. You need to be careful in choosing this, and you have to choose the right information, otherwise the wrong information can cause serious trouble with your phone.
Since this option is important, the program pops up a window to confirm your action. When you verify that the information you have selected is correct, enter “confirm” and click the “confirm” button.
Now, just follow the instructions on the program to get the Samsung phone into the Download Mode.
1. Power off the Samsung phone.
2. Press and hold Volume “-“, “Home” and “Power” button on the phone.
3. Press “Volume +” button to enter download mode.
After your Samsung phone enters the download mode, the program will begin to analyze and download the recovery package. At the end of this process, all the data that can be recovered is displayed in the window. You can click on them and preview them one by one. Finally, select and check the contacts you need to restore, and click “Recover”.
Note: Please keep your phone connected well during the whole recovery process until all the data being restored.